The Family Box

Victoria Hill Lamb proudly serves customers in the following regions:

• Brisbane
• Gold Coast
• Tweed Heads
• Jimboomba
• Sunshine Coast
• Toowoomba
• Kingaroy
• Lismore

If you reside outside these areas, please don't hesitate to contact us, and we will make every effort to accommodate your delivery needs.

Delivery Days and Timelines

Orders are processed on the following days:

• Monday at 9:00 AM
• Tuesday at 9:00 AM
• Thursday at 9:00 AM

Once processed, packing occurs the next day and orders are delivered as early as 24 hours after packing. Delivery times vary based on your delivery zone.

Our estimated delivery times, starting from the point of purchase, are as follows:

• Brisbane Metro: 3-4 Business Days
• Greater Brisbane: 3-5 Business Days
• Gold Coast: 3-4 Business Days
• Sunshine Coast: 3-5 Business Days
• Lismore: 3-6 Business Days
• Jimboomba: 3-6 Business Days
• Tweed Heads: 3-6 Business Days
• Toowoomba Metro: 3-6 Business Days
• Greater Toowoomba: Mondays Only
• Kingaroy: Wednesdays Only

Delivery Window: Orders are delivered between 8:00 AM and 6:00 PM.

Tracking Information: To keep you informed and help you plan your day accordingly, we will send you a tracking link prior to your scheduled delivery. This tracking link will not only confirm the delivery date but also provide you with a more precise drop-off interval. This way, you'll have a better idea of when to expect your order.

Lamb Storage Guidelines

Proper storage is crucial to maintaining the quality and safety of your lamb. Please see meat label for the expiration date.

Freezer Temperature: Ensure that your freezer maintains a consistent temperature between -18°C and -15°C.

Storage Duration: When properly stored at these temperatures, lamb can remain safe for consumption for up to 24 months after the kill date.

Packaging: It's essential to keep lamb well-packaged to prevent freezer burn and maintain freshness. If the packaging is compromised, it's best to use the lamb as soon as possible.

Freezer Burn: Freezer burn occurs when meat is exposed to air in the freezer for an extended period. It can result in dry, discolored patches on the meat's surface. While freezer-burned meat is safe to eat, it may have a compromised texture and flavor.

Quality Considerations: While lamb can be safe to eat for an extended period when stored properly, the quality of the meat may deteriorate over time. For the best taste and texture, it's recommended to consume lamb within the first 6-12 months of freezing.

Thawing: When you're ready to use frozen lamb, it's best to thaw it in the refrigerator. Slow, controlled thawing in the fridge helps maintain the meat's quality and safety.